Denmark & Sweden
(See English guide below for other countries)
Reklamation og service håndteres via autoriseret servicepartner.
Reklamation skal oprettes her:
https://centralservice.nu/ (OBS! Vælg kun “Ønsker garanti”)
Dette sikrer korrekt fejlsøgning og behandling i henhold til producentens krav, reducerer behandlingstiden og muliggør direkte dialog med værkstedet.
Bemærk: Ved produkter under 500 kr. (low-cost produkter) bedes du kontakte os pr. mail med følgende oplysninger:
- Fakturanummer
- Serienummer
- Fejlbeskrivelse
- Returadresse
______________________________________
Other countries
Customers outside of Denmark and Sweden are requested to contact DeLonghi or their local authorized DeLonghi service workshop for service and handling of defective products.
The manufacturer will refer you to the correct service center and applicable terms in your country.
Note: If a product is rejected by the manufacturer, please contact us by email and include the following:
- Invoice number
- Serial number
- Fault description
- Return address
- Copy of the manufacturer’s rejection email
RMA
Denmark & Sweden
(See English guide below for other countries)
Reklamation og service håndteres via autoriseret servicepartner.
Reklamation skal oprettes her:
https://centralservice.nu/ (OBS! Vælg kun “Ønsker garanti”)
Dette sikrer korrekt fejlsøgning og behandling i henhold til producentens krav, reducerer behandlingstiden og muliggør direkte dialog med værkstedet.
Bemærk: Ved produkter under 500 kr. (low-cost produkter) bedes du kontakte os pr. mail med følgende oplysninger:
- Fakturanummer
- Serienummer
- Fejlbeskrivelse
- Returadresse
______________________________________
Other countries
Customers outside of Denmark and Sweden are requested to contact DeLonghi or their local authorized DeLonghi service workshop for service and handling of defective products.
The manufacturer will refer you to the correct service center and applicable terms in your country.
Note: If a product is rejected by the manufacturer, please contact us by email and include the following:
- Invoice number
- Serial number
- Fault description
- Return address
- Copy of the manufacturer’s rejection email
