HP Active Care hjælper IT-afdelingen med at opnå optimal oppetid og hurtig løsning af problemer med HP-enheder. Med teknisk fjernsupport, forudsigende analyse af enhedens tilstand, service til afhjælpning og Next Business Day Onsite Response sørger HP Active Care for, at medarbejderne hele tiden kan arbejde både på kontoret og på farten.
Product no 1000687165
Model U51SLE
Brand
Hewlett-Packard
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Weight kg
| General | |
|---|---|
| Covered Configurations | Thin client |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 5 years | Technical support - remote firmware update - 5 years | Defective me |