To gain full access to our webshop, find our entire product range and see our prices, you need to be logged in.
Log in to your account here or sign up as a customer here.
Log in to your account here or sign up as a customer here.
HPE Proactive Care Advanced 24x7 Software Service Microsoft Windows Server 2012 Foundation 3år
HPE Proactive Care Advanced 24x7 Software Service - Teknisk understøtning - for Microsoft Windows Server 2012 Foundation - telefonrådgivning - 3 år - 24x7 - responstid: 2 t
Med HPE Teknisk softwaresupport får du omfattende service og omkostningsbesparende opdateringer som en hjælp til bedre ydelse og tilgængelighed for software fra såvel HPE som andre førende leverandører.
-
Product no 994569801
Model U6GY5E
Brand Hewlett Packard Ente
Weight 0.99 kg
-
Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Proactive Care Advanced 24x7 Software Service - teknisk understøtning - for Microsoft Windows Server 2012 Foundation - 3 år |
| Service & Support | Teknisk understøtning |
| Service inkluderet | Telefonrådgivning |
| Totale kontraktperiode | 3 år |
| Svartid | 2 timer |
| Servicen er åben | 24 timer om dagen / 7 dage om ugen |
| Softwaretitel | Microsoft Windows Server 2012 Foundation |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Software | |
| Software Title | Microsoft Windows Server 2012 Foundation |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday | Web knowledge base access - 3 years | New releases update - 3 years |
HPE 3 year Proactive Care Advanced 24x7 MS WS12 Foundation OS + Application Support Service
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.
HPE Proactive Care Adv can help you to manage your infrastructure with features designed to provide:
- Increased accountability and personalization through an assigned ASM, who will work with your IT team to share Hewlett Packard Enterprise best practices and specific technical advice relevant to your IT needs and projects
- Faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish
- A CEM assigned to severity 1 incidents to drive faster resolution and provide regular progress updates to keep you informed
- Recommendations for firmware version and software patching on supported products to help prevent problems Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
- Access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities
