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Produktbeskrivelse
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HPE Foundation Care Software Support 24x7 - teknisk understøtning - for Aruba Virtual Mobility Master - 3 år
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Service & Support
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Teknisk understøtning
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Service inkluderet
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Telefonrådgivning
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Totale kontraktperiode
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3 år
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Svartid
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2 timer
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Servicen er åben
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24 timer om dagen / 7 dage om ugen
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Softwaretitel
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Aruba Virtual Mobility Master
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Antal licenser
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Op til 5000 enheder, 500 controllere, 50.000 klienter
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Licens Detaljer
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ESD
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Designet for
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P/N: JY897AAE
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HPE Foundation Care Software Support 24x7 Aruba Virtual Mobility Master 3år
HPE Foundation Care Software Support 24x7 - Teknisk understøtning - for Aruba Virtual Mobility Master - op til 5000 enheder, 500 controllere, 50.000 klienter - ESD - telefonrådgivning - 3 år - 24x7 - responstid: 2 t - for P/N: JY897AAE
Med HPE Teknisk softwaresupport får du omfattende service og omkostningsbesparende opdateringer som en hjælp til bedre ydelse og tilgængelighed for software fra såvel HPE som andre førende leverandører.
Specifications
Full specifications
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General
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Full Contract Period
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3 years
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Response Time
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2 hours
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Service Availability
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24 hours a day / 7 days a week
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Service Included
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Phone consulting
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Type
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Technical support
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Software
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Installation Type
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Locally installed
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License Qty
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Up to 5000 devices, 500 controllers, 50000 clients
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Licensing Details
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ESD
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Software Title
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Aruba Virtual Mobility Master
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Details
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Service & Support
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Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday | E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday | Fax-on-demand - 3 years - availability: 24 hours a day / Monday-Sunday |
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Compatibility Information
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Designed For
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P/N: JY897AAE
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Media
Aruba 3 Year Foundation Care 24x7 MM-VA-5K ELTU Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
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| Service Method | Software Support |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 3 Years |
| Response Time | 2 Hours Hardware Response |
| Support Service Type | Foundation Care |
