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Produktbeskrivelse
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HPE Foundation Care Next Business Day Service - support opgradering - 1 år - on-site
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Type
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Support opgradering
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Service inkluderet
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Reservedele og arbejdskraft
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Placering
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On-site
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Totale kontraktperiode
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1 år
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Svartid
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Næste forretningsdag
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Servicen er åben
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9 timer om dagen / 5 dage om ugen
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Udstyrsklasse
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Komplikerede netværksenheder
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Designet for
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P/N: R1B20A, R1B21A, R1B21AR, R1B22A, R1B23A, R1B24A
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HPE Foundation Care Next Business Day Service Support opgradering 1år Næste forretningsdag svartid
HPE Foundation Care Next Business Day Service - Support opgradering - reservedele og arbejdskraft (for komplikerede netværksenheder) - 1 år - on-site - 9x5 - responstid: NBD - for P/N: R1B20A, R1B21A, R1B21AR, R1B22A, R1B23A, R1B24A
HPE Foundation Care giver elektronisk adgang til relaterede produkt- og supportoplysninger, så ethvert medlem af dit it-personale kan finde disse kommercielt tilgængelige vigtige oplysninger. For tredjepartsprodukter er adgangen afhængig af tilgængeligheden af oplysninger fra den oprindelige producent.
Specifications
Media
Aruba 1 Year Foundation Care Next Business Day Exchange Hardware Only 9004 Gateway Service
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Provides access to Hewlett Packard Enterprise technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 1 Year |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |
