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Produktbeskrivelse
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HPE Foundation Care Next Business Day Exchange Service - support opgradering - 3 år - forsendelse
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Type
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Support opgradering
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Service inkluderet
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Ombytning
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Placering
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Forsendelse
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Totale kontraktperiode
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3 år
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Svartid
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Næste forretningsdag
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Servicen er åben
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9 timer om dagen / 5 dage om ugen
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Udstyrsklasse
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Komplikerede netværksenheder
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Designet for
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P/N: JL323A, JL323A#ABB, JL323AR, JL324A, JL324A#ABB, JL324AR
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Effective Friday, July 3, 2026, the office will close at 4:30 PM on Fridays. From Monday to Thursday, Sales contact hours remain unchanged from 9:00 AM to 5:00 PM, while contact hours for Accounting, Purchasing, and RMA remain unchanged in general.
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HPE Foundation Care Next Business Day Exchange Service Support opgradering 3år Næste forretningsdag svartid
HPE Foundation Care Next Business Day Exchange Service - Support opgradering - ombytning (for komplikerede netværksenheder) - 3 år - forsendelse - 9x5 - responstid: NBD - for P/N: JL323A, JL323A#ABB, JL323AR, JL324A, JL324A#ABB, JL324AR
HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
Specifications
Full specifications
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General
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Full Contract Period
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3 years
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Location
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Shipment
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Response Time
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Next business day
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Service Availability
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9 hours a day / 5 days a week
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Service Included
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Replacement
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Details
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Service & Support
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Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 3 years | Technical support - phone consulting - 3 years - availability: 24 hour
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Compatibility Information
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Designed For
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P/N: JL323A, JL323A#ABB, JL323AR, JL324A, JL324A#ABB, JL324AR
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Media
HPE 3 Year Foundation Care Next Business Day Exchange Aruba 2930M-SR POE Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
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| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 3 Years |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |
