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Produktbeskrivelse
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HPE Foundation Care Exchange Service - support opgradering - 5 år - forsendelse
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Type
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Support opgradering
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Service inkluderet
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Ombytning
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Placering
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Forsendelse
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Totale kontraktperiode
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5 år
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Svartid
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4 timer
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Servicen er åben
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24 timer om dagen / 7 dage om ugen
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Designet for
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Instant IAP-207, IAP-207 (EG)
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HPE Foundation Care Exchange Service Support opgradering 5år 4 timer svartid
HPE Foundation Care Exchange Service - Support opgradering - ombytning - 5 år - forsendelse - 24x7 - responstid: 4 t - for Instant IAP-207, IAP-207 (EG)
HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter.
Specifications
Full specifications
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General
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Full Contract Period
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5 years
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Location
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Shipment
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Response Time
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4 hours
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Service Availability
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24 hours a day / 7 days a week
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Service Included
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Replacement
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Details
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Service & Support
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Extended service agreement - replacement - 5 years - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday | Technical support - remote diagnosis - 5 years | Technical support - phone consulting - 5 years - availability: 24
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Compatibility Information
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Designed For
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HPE Aruba Instant IAP-207, IAP-207 (EG)
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Media
Aruba 5 Year Foundation Care 4-Hour Exchange IAP 207 Service
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Provides access to HPE technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
Specifications
| TechnicalSpecifications | |
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| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 5 Years |
| Response Time | 4 Hours Hardware Response |
| Support Service Type | Foundation Care |
