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HPE Foundation Care 24x7 Service Support opgradering 5år 4 timer svartid
HPE Aruba Networking Foundational Care 5Y 4HR Onsite HW Only 9004 LTE SVC. Antal licenser: 1 licens(er), Antal år: 5 År, Servicetid (timer x dage): 24x7
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Product no 995993463
Model HL3C4E
Brand Hewlett Packard Ente
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Funktioner | |
|---|---|
| Antal år | 5 År |
| Antal licenser | 1 licens(er) |
| Kapabilitet | 9004 |
| Servicetid (timer x dage) | 24x7 |
Aruba 5 Year Foundation Care 24x7 Hardware Only 9004 LTE Service
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
For products covered by Foundation Care, HPE offers three distinct service levels:
- HPE Foundation Care NBD Service
- HPE Foundation Care 24x7 Service
- HPE Foundation Care CTR Service
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Onsite |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 5 Years |
| Response Time | 4 Hours Hardware Response |
| Support Service Type | Foundation Care |
