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Electronic HP Care Pack Next Business Day Hardware Support Accidental Damage Protection and Defective Media Retention Support opgradering 3år

Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - Support opgradering - reservedele og arbejdskraft (for desktops) - 3 år - on-site - 9x5 - responstid: NBD

HP foretager fejlfinding af pc-problemer med fjernsupport og praktiske reparationer på stedet. Tilvalg af indsigt i enhedstilstand hjælper HP med hurtigt at afhjælpe problemer.

Varenummer: 1001130033
Model: U61CHE
Brand:
Hewlett-Packard

Specifications

Produktbeskrivelse
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - support opgradering - 3 år - on-site
Type
Support opgradering
Service inkluderet
Reservedele og arbejdskraft
Placering
On-site
Totale kontraktperiode
3 år
Svartid
Næste forretningsdag
Servicen er åben
9 timer om dagen / 5 dage om ugen
Udstyrsklasse
Desktops
Tildækkdede konfigurationer
Arbejdsstation
Specifications

Full specifications

General
Covered Configurations
Workstation
Full Contract Period
3 years
Location
On-site
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Parts and labor
Details
Service & Support
Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 3 years | Technical support - phone consulting - 3 years | Product info suppo

Features

Fjerndiagnose af problemer og support

HP Services bruger elektroniske fjernsupportværktøjer til at isolere dit problem og gøre det lettere at løse det.

Håndtering af eskalering

Etablerede eskaleringsprocedurer inddrager specialiseret ekspertise fra HP og udvalgte tredjeparter.

Media

Support

RMA