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Dell Opgrader fra 3 År ProSupport til 3 År ProSupport Plus Support opgradering 3år

Dell Opgrader fra 3 År ProSupport til 3 År ProSupport Plus - Support opgradering - reservedele og arbejdskraft - 3 år - on-site - responstid: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3320, 3390 2-in-1, 3400, 3410, 3420, 3500, 3510, 3520, 3590

ProSupport er designet til at give hurtig proaktiv IT-support til virksomheder i alle størrelser. Dell ProSupport gør det nemt, fordi du får et team af teknikere, der altid er tilgængelige, giver dig en enkelt kilde til hardware- og softwareproblemer og reagerer hurtigt for at hjælpe med at maksimere brugernes oppetid. ProSupport har også SupportAssist-teknologi til proaktiv overvågning og registrering af problemer og automatisk oprettelse af sager til hurtigere løsning. Med Dell ProSupport kan dit IT-team fokusere på strategiske prioriteter, der bringer din virksomhed fremad, og ikke på tidskrævende daglig brugersupport.

  • Product no 998931781

    Model L3SL3_3PS3PSP

    Brand
    Go to brand's website

    Weight kg

  • Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
Produktbeskrivelse Dell Opgrader fra 3 År ProSupport til 3 År ProSupport Plus - support opgradering - 3 år - on-site
Type Support opgradering
Service inkluderet Reservedele og arbejdskraft
Placering On-site
Totale kontraktperiode 3 år
Svartid Næste forretningsdag
Udstyrsklasse Notebooks
Designet for Latitude 13 3380, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3320, 3390 2-in-1, 3400, 3410, 3420, 3500, 3510, 3520, 3590
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Service Included Parts and labor
Details
Service & Support Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday | Technical support -
Compatibility Information
Designed For Dell Latitude 13 3380, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3320, 3390 2-in-1, 3400, 3410, 3420, 3500, 3510, 3520, 3590
Product image
Your IT solution provider and Dell Technologies have you covered with ProSupport Suite for PCs for all your customers. 
Enhance your own value proposition; identify opportunities for more business; help your customers avoid IT downtime and improve their end-user experience.
Many IT issues are related to software. A base warranty does not cover software-related issues. Dell recommends ProSupport Suite for PCs for the right level of coverage.

How does ProSupport Suite for PCs solve real business problems?

When an entire PC fleet needs an urgent driver update: The required update can be deployed fleet wide from a single management system. The result: Reduced IT time spent patching and updating devices, it also eliminates reactive case by case fixes and any associated lost productivity.

Getting the right devices to the right people: Identify usage patterns, such as under or overutilization of PC capabilities, and translate this insight into opportunities for new devices and optimized specifications. The result: End-users have the right devices for their needs, improving employee satisfaction. Also, ensures that businesses are spending money in the right places.

Eliminate calls in the middle of the night from your customers with an emergency: self-healing scripts look to prevent problems before they happen, and access to 24x7 phone support (including on holidays) means that you can rest easy: The result: Reduced End-User downtime; Solution Providers focus on higher value areas and happier customers!



Benefits for Solution Providers who manage their customer's estate.


Capabilities enabled for Solution Providers and end-customers.

Extend your capabilities and reach, and reduce time to fix without additional investment.

Leverage telemetry to identify opportunities for refresh & upsell and a single management platform as a route into offering your own managed services.

You and your end customers can view and manage health, application experience, and security scores, as well as take action across the entire fleet, all from a single portal.

You and your customers maximize speed to resolution with prioritized, non-scripted, in-region 24x7 phone support; next business day onsite support.


Support Service options to complement what you offer to your customers and meet their different requirements.

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ProSupport Suite Video2:00
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AVK Holding Customer Video1:57

ProSupport Suite Video

Phoenix Union High School District customer video

AVK Holding Customer Video

AVK Customer StoryAVK Customer Story
Phoenix Union High School District customer story PDFPhoenix Union High School District customer story PDF
Services Sales Guide: Commercial ClientServices Sales Guide: Commercial Client

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