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Dell Opgrader fra 3 År Basic Onsite til 5 År ProSupport Plus Support opgradering 5år

Dell Opgrader fra 3 År Basic Onsite til 5 År ProSupport Plus - Support opgradering - reservedele og arbejdskraft (for desktops) - 5 år - on-site - responstid: NBD - NPOS - for Precision 3280, 3460 Small Form Factor, 3680, 7875 Tower

ProSupport Plus er Dells mest omfattende supportservice og kombinerer 24x7 prioritetsadgang til kvalificeret support, dækning af uheld, bevarelse af harddisk, onsite-service næste arbejdsdag efter fjerndiagnosticering samt proaktiv overvågning for automatisk problemidentifikation og -notifikation. Det sikrer, at hardware og software kører uden problemer, så du kan fokusere på det, der er vigtigt.

Varenummer: 1000663068
Model: FW3L3_3OS5PSP
Brand:

Specifications

Produktbeskrivelse
Dell Opgrader fra 3 År Basic Onsite til 5 År ProSupport Plus - support opgradering - 5 år - on-site
Type
Support opgradering
Service inkluderet
Reservedele og arbejdskraft
Placering
On-site
Totale kontraktperiode
5 år
Svartid
Næste forretningsdag
Pristype
Near-Point-Of-Sale (NPOS)
Udstyrsklasse
Desktops
Designet for
Precision 3280, 3460 Small Form Factor, 3680, 7875 Tower

Full specifications

General
Full Contract Period
5 years
Location
On-site
Pricing Type
Near-Point-Of-Sale (NPOS)
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Service Included
Parts and labor
Details
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday | Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday | Technical support -
Compatibility Information
Designed For
Dell Canvas 27 | Dell Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower, 3

Media

Product image
Your IT solution provider and Dell Technologies have you covered with ProSupport Suite for PCs for all your customers. 
Enhance your own value proposition; identify opportunities for more business; help your customers avoid IT downtime and improve their end-user experience.
Many IT issues are related to software. A base warranty does not cover software-related issues. Dell recommends ProSupport Suite for PCs for the right level of coverage.

How does ProSupport Suite for PCs solve real business problems?

When an entire PC fleet needs an urgent driver update: The required update can be deployed fleet wide from a single management system. The result: Reduced IT time spent patching and updating devices, it also eliminates reactive case by case fixes and any associated lost productivity.

Getting the right devices to the right people: Identify usage patterns, such as under or overutilization of PC capabilities, and translate this insight into opportunities for new devices and optimized specifications. The result: End-users have the right devices for their needs, improving employee satisfaction. Also, ensures that businesses are spending money in the right places.

Eliminate calls in the middle of the night from your customers with an emergency: self-healing scripts look to prevent problems before they happen, and access to 24x7 phone support (including on holidays) means that you can rest easy: The result: Reduced End-User downtime; Solution Providers focus on higher value areas and happier customers!



Benefits for Solution Providers who manage their customer's estate.


Capabilities enabled for Solution Providers and end-customers.

Extend your capabilities and reach, and reduce time to fix without additional investment.

Leverage telemetry to identify opportunities for refresh & upsell and a single management platform as a route into offering your own managed services.

You and your end customers can view and manage health, application experience, and security scores, as well as take action across the entire fleet, all from a single portal.

You and your customers maximize speed to resolution with prioritized, non-scripted, in-region 24x7 phone support; next business day onsite support.


Support Service options to complement what you offer to your customers and meet their different requirements.

Product image
ProSupport Suite Video2:00
Phoenix Union High School District customer video1:53
AVK Holding Customer Video1:57

ProSupport Suite Video

Phoenix Union High School District customer video

AVK Holding Customer Video

Support

RMA