HPE Foundation Care består af omfattende hardware- og softwaretjenester, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte produkter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
Product no 992163887
Model H5BY4E
Brand Hewlett Packard Ente
EAN 0883585459926
Weight 0.99 kg
Produktbeskrivelse | HPE Foundation Care Next Business Day Exchange Service - support opgradering - 5 år - forsendelse |
Type | Support opgradering |
Service inkluderet | Ombytning |
Placering | Forsendelse |
Totale kontraktperiode | 5 år |
Svartid | Næste forretningsdag |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Designet for | Instant IAP-207, IAP-207 (EG) |
General | |
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Full Contract Period | 5 years |
Location | Shipment |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Replacement |
Details | |
Service & Support | Extended service agreement - replacement - 5 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday | Technical support - remote diagnosis - 5 years | Technical support - phone consulting - 5 years - respon |
Compatibility Information | |
Designed For | HPE Aruba Instant IAP-207, IAP-207 (EG) |
TechnicalSpecifications | |
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Service Method | Hardware Exchange |
Warranty Coverage | In Warranty |
Service Level (Coverage) | Standard Business Hours and Days |
Duration (Term) | 5 Years |
Response Time | Next Business Day Hardware Response |
Support Service Type | Foundation Care |