HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter.
Product no 990095851
Model H1MS0E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
Produktbeskrivelse | HPE Foundation Care Exchange Service - support opgradering - 3 år - forsendelse |
Type | Support opgradering |
Service inkluderet | Ombytning |
Placering | Forsendelse |
Totale kontraktperiode | 3 år |
Svartid | 4 timer |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Designet for | P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR |
General | |
---|---|
Full Contract Period | 3 years |
Location | Shipment |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Replacement |
Details | |
Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday | Technical support - remote diagnosis - 3 years | Technical support - phone consulting - 3 years - availability: 24 |
Compatibility Information | |
Designed For | P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR |
TechnicalSpecifications | |
---|---|
Service Method | Hardware Exchange |
Warranty Coverage | In Warranty |
Service Level (Coverage) | 24x7 |
Duration (Term) | 3 Years |
Response Time | 4 Hours Hardware Response |
Support Service Type | Foundation Care |