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HPE Foundation Care Next Business Day Exchange Service Support opgradering 3år Næste forretningsdag svartid
HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
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Product no 994499333
Model HC4K0E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Foundation Care Next Business Day Exchange Service - support opgradering - 3 år - on-site |
| Type | Support opgradering |
| Service inkluderet | Reservedele og arbejdskraft |
| Placering | On-site |
| Totale kontraktperiode | 3 år |
| Svartid | Næste forretningsdag |
| Servicen er åben | 9 timer om dagen / 5 dage om ugen |
| Designet for | P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day / Monday-Friday | |
| Compatibility Information | |
| Designed For | P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, R2J82A |
Aruba 3 Year Foundation Care Next Business Day Exchange AP-515 Service
Provides access to HPE technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Hardware Exchange |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | Standard Business Hours and Days |
| Duration (Term) | 3 Years |
| Response Time | Next Business Day Hardware Response |
| Support Service Type | Foundation Care |
