HPE Foundation Care Service (HPE Foundation Care) består af omfattende hardware- og softwareservices, der har til formål at øge tilgængeligheden af din IT-infrastruktur. HPE's tekniske ressourcer arbejder sammen med dit IT-team for at hjælpe dig med at løse hardware- og softwareproblemer med HPE og udvalgte tredjepartsprodukter. For hardwareprodukter, der er dækket af HPE Foundation Care, omfatter tjenesten fjerndiagnose og -support samt hardwarereparation på stedet, hvis det er nødvendigt for at løse et problem.
Product no 994494467
Model HF9S9E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
Produktbeskrivelse | HPE Foundation Care Next Business Day Exchange Service - support opgradering - 3 år - forsendelse |
Type | Support opgradering |
Service inkluderet | Ombytning |
Placering | Forsendelse |
Totale kontraktperiode | 3 år |
Svartid | Næste forretningsdag |
Servicen er åben | 9 timer om dagen / 5 dage om ugen |
Designet for | P/N: JW810A, JW810AR, JW811A, JW811AR, JW813A, JW813AR |
General | |
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Full Contract Period | 3 years |
Location | Shipment |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Replacement |
Details | |
Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 3 years | Technical support - phone consulting - 3 years - availability: 24 hour |
Compatibility Information | |
Designed For | P/N: JW810A, JW810AR, JW811A, JW811AR, JW813A, JW813AR |
TechnicalSpecifications | |
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Service Method | Hardware Exchange |
Warranty Coverage | In Warranty |
Service Level (Coverage) | Standard Business Hours and Days |
Duration (Term) | 3 Years |
Response Time | Next Business Day Hardware Response |
Support Service Type | Foundation Care |