HP's hardwaresupport på stedet omfatter effektiv fjernassistance og support på stedet for den hardware, der er dækket, så produktets oppetid forbedres. Der er mulighed for at vælge mellem diverse forudindstillede serviceniveauer med forskellige svartider og tilkaldereparationstider samt kombinationer af dækningsperioder af forskellig længde, så dine specifikke servicebehov opfyldes. Et serviceniveau med tilkaldereparationstider giver IT-managere adgang til supportspecialister, der hurtigt påbegynder fejlfindingen i systemet for at få hardwaren tilbage til normal drift inden for et angivet tidsrum.
Product no 993358017
Model U1PW1E
Brand
Hewlett-Packard
Go to brand's website
EAN
Weight 1 kg
Produktbeskrivelse | Electronic HP Care Pack Next Business Day Hardware Support - support opgradering - 5 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 5 år |
Svartid | Næste forretningsdag |
Servicen er åben | 9 timer om dagen / 5 dage om ugen |
Designet for | Engage Clean Mount, Flex Mini Retail System, Flex Pro-C G2, Go 10, Go Mobile System, Go Mobile System Bundle, Pole Display, Stability Mount; Engage Go Fixed Mount, Jacket, Tilt Mount; Engage One Pro Advanced Fan-less Hub, Column Hub, Slim VESA, VESA hub; EngageGo iSMP4 |
General | |
---|---|
Full Contract Period | 5 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 5 years |
Compatibility Information | |
Designed For | HP PCI Riser Assembly, PCIe Riser Assembly, rp5700 Long Lifecycle, rp5800 Retail System, RP9 Integrated Dual Head MSR, Slim, Wall Mount/Security Sleeve | HP EliteOne 800 G1, 800 G1 Retail System | HP ElitePOS G1 Retail System 141, 143, 145 | HP Engag |