Dells ProSupport Plus er den eneste komplette supportservice, der kombinerer prioriteret adgang til ekspertsupport, reparationer efter hændelige uheld og proaktiv overvågning for automatisk forebyggelse og løsning af problemer.
Product no 998145117
Model N2S24P_LLW5P4H
Brand
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EAN
Weight 0.1 kg
Produktbeskrivelse | Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport Plus 4H - support opgradering - 5 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 5 år |
Svartid | 4 timer (til kritiske problemer) |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Pristype | Near-Point-Of-Sale (NPOS) |
General | |
---|---|
Full Contract Period | 5 years |
Location | On-site |
Pricing Type | Near-Point-Of-Sale (NPOS) |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 | Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday | |