Få hurtigt systemer op at køre igen med proaktiv support. Når der opstår problemer, foretager Dell fejlfinding og åbner en sag, inden du når at ringe til dem. Hvis du har brug for dem onsite, så kommer de.
Product no 1000628563
Model NS4128_1PS3MC
Brand
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Weight kg
Produktbeskrivelse | Dell Upgrade from 1Y ProSupport to 3Y ProSupport 4H Mission Critical - support opgradering - 3 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 3 år |
Svartid | 4 timer (til kritiske problemer) |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Pristype | Near-Point-Of-Sale (NPOS) |
General | |
---|---|
Full Contract Period | 3 years |
Location | On-site |
Pricing Type | Near-Point-Of-Sale (NPOS) |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday | |