Created 2025-06-30
The recall is due to the product failing a test against the EN 62368 product standard, conducted by the Finnish authorities. In cooperation with DUDAO, we have subsequently tested the product successfully against EN 62368, but since DUDAO does not use batch or serial numbers in its production, we are forced to recall the product.
The recall is limited to A8SEUT-1M and does not include the two other products in the A8SEU series (A8SEU and A8SEU-1M), but we have chosen to declare the entire series EOL and replace it with the corresponding A14EU series (see overview below).
Other DUDAO products can still be used as normal.
| A8SEU Series | A14EU Series | |
| Adapter | SKU: 1001101896 P/N: A8SEU EAN: 6973687246211 |
SKU: 1002597026 P/N: A14EU EAN: 6976625332922 |
| Adapter + lightning | SKU: 1001101898 P/N: A8SEU-1M EAN: 6973687246204 |
SKU: 1002597029 P/N: A14EUL EAN: 6976625334353 |
| Adapter + USB-C | SKU: 1001650951 P/N: A8SEUT-1M EAN: 6976625331437 |
SKU: 1002597028 P/N: A14EUC EAN: 6976625332984 |