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Nordic Preowned | Overview of the refurbishment process, grade and evaluation system

 

Nordic Preowned grades - clear assessment of preowned IT

Nordic Preowned makes it easier for resellers, webshops, institutions, and business customers to work with refurbished IT. The products go through a fixed process and are assigned a clear grade, making it easy to assess cosmetic condition, price level, and suitability for different customer types.

See preowned products

What is Nordic Preowned?

Nordic Preowned covers used and refurbished electronics that have been prepared, tested, and assessed before the products are added to the assortment. This provides a more transparent purchasing process where condition and expected signs of use are clearer for both buyers and end customers.

The DCS assortment may include, among other things, preowned laptops, preowned tablets, preowned accessories, and other refurbished devices depending on stock and availability.

The most important thing to understand is the grade system. A grade primarily describes the product’s cosmetic condition. Functionality has been tested, but signs of use and visual condition vary from grade to grade.

The grade system explained simply

A+

Grade A+

Perfect condition

Grade A+ is for projects where cosmetic condition is a high priority. The device appears in almost new condition with minimal signs of use and is suitable for resale, office environments, and customers with high expectations for appearance.

  • Almost new cosmetic condition
  • Minimal signs of use
  • Tested functionality
  • Typically the best visual condition
  • Better battery percentage
A

Grade A

Good condition

Grade A is often a strong standard choice for business use and resale. The device has minor cosmetic signs of use but appears neat and is well suited for customers who want a good balance between condition and price.

  • Almost new cosmetic condition
  • Neat and well-maintained appearance
  • Tested functionality
  • Good balance between condition and purchase price
B

Grade B

Very good condition

Grade B is well suited for customers where price and function matter more than cosmetics. The device may have visible scratches or marks but is still tested and relevant for larger rollouts, institutions, and price-sensitive projects.

  • Visible cosmetic signs of use
  • May have scratches or marks
  • Tested functionality
  • Relevant for volume and price focus
C

Grade C

Standard condition

Grade C is for use cases where low price and functionality are more important than visual appearance. The device may have more noticeable signs of use but can still be relevant for operations, warehouse, school environments, and internal business needs.

  • More noticeable signs of use
  • Lower price level
  • Tested functionality
  • Good for practical use and internal solutions

Quick B2B overview: Which grade fits the task?

Grade Cosmetic condition Typical B2B use Relevant when...
A+ Almost new condition with minimal signs of use and better battery Resale, office environments, premium end customers, and projects with high expectations for visual appearance. The product needs to appear as neat as possible.
A Almost new condition with minimal signs of use. Standard business use, webshop assortment, office workstations, and customers focused on both price and condition. You want a safe standard choice with broad usability.
B Visible signs of use, but still suitable for professional use. Institutions, education, larger rollouts, project deliveries, and price-sensitive customers. Budget and functionality matter more than cosmetic condition.
C More noticeable cosmetic signs of use. Internal solutions, warehouse, workshop, school environments, secondary devices, and operations where appearance is less important. Low price and function are most important.

Find the preowned assortment at DCS

Preowned laptops

Tested laptops for business, education, projects, and resale.

See laptops

Preowned Lenovo laptops

Business-grade Lenovo laptop models for standardized solutions and volume deliveries.

See Lenovo

Preowned tablets

Tablets and Surface devices for flexible use, education, meetings, and mobile workplaces.

See tablets

Preowned accessories

Docking stations, power supplies, and other accessories for professional IT environments.

See accessories

Why grades are important in B2B sales

In B2B trade, clear grades are important because they make it easier to advise customers, set expectations, and minimize misunderstandings about cosmetic condition. This is especially relevant for resellers and webshops, where the end customer must be able to understand the difference between price level and appearance before the order is placed.

Grade A+ and Grade A are typically well suited for customers who want a neat visual condition. Grade B and Grade C can be attractive for larger rollouts, institutions, and projects where the devices are used practically and where total cost of ownership is decisive.

The refurbishment and assessment process

1

Receipt

The device is received with data erased by suppliers and is prepared for review.

2

Cosmetic assessment

Technicians assess physical condition, signs of use, scratches, and overall visual appearance.

3

Data erasure is checked

It is checked that data has been erased correctly and responsibly.

4

Function test

The device is tested to ensure that key functions work before it is added to the assortment.

5

Software preparation

Relevant devices are prepared with an operating system, typically Windows on PC products.

6

Grade assigned

The product receives its grade so that condition and expectations are clear in the assortment.

7

Prepared for sale

The device is packed and prepared for sale through DCS’ assortment.

Sustainable IT assortment with commercial value

Preowned IT makes it possible to offer customers a more cost-effective and circular alternative to new equipment. It can be relevant for businesses, institutions, and resellers that want to combine a lower purchase price, better total cost of ownership, and longer lifetime of existing IT equipment.

With clear grades, you can more easily put together an assortment, advise customers, and choose the right condition for the specific task.

See Nordic Preowned products

Frequently asked questions about Nordic Preowned in B2B
What does grade mean in a B2B purchase?

Grade primarily describes the cosmetic condition of a preowned device. It makes it easier for buyers, resellers, and webshops to align expectations with customers. Functionality has been tested, but the visual appearance varies between A+, A, B, and C.

Which grade should we choose for resale?

For resale, Grade A+ and Grade A are often the most obvious choices because they have fewer cosmetic signs of use and are therefore easier to present to end customers. Grade B may also be relevant if the target audience is price-sensitive.

Are Grade B and Grade C relevant for businesses and institutions?

Yes. Grade B and Grade C can be relevant for institutions, schools, internal workplaces, warehouses, workshops, and larger rollouts where function and total cost of ownership matter more than cosmetic condition. This is especially relevant where the equipment is expected to be used practically in everyday operations.

Can grades help reduce RMA cases and expectation errors?

Yes. Clear grades make it easier to communicate condition before purchase. When the customer knows whether the product has minimal, minor, visible, or noticeable signs of use, the risk of misunderstandings about cosmetic condition is reduced, thereby also reducing potential expectation-based claims.

Can we use Nordic Preowned in project and volume deliveries?

Yes, preowned products can be relevant in project and volume deliveries when price, availability, and consistent functionality are key parameters. For larger requirements, grade, model series, specifications, and stock status should be assessed together so that the solution matches the customer’s use case.

Where can we find Nordic Preowned products at DCS?

You can find preowned products through the DCS assortment, including preowned laptops, preowned tablets, preowned accessories, as well as products gathered under the individual grade pages.